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If Office activation fails, you"ll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, & most features of Office are disabled. To restore all features of Office, you"ll need khổng lồ fix the problem that"s causing activation lớn fail.

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Step 1: Sign in khổng lồ Office with the right account

If Office asks you to lớn sign in, enter the tài khoản you used lớn buy Office. You"ll see "We couldn"t find any Office products" if you use the wrong address.

Try this: Sign in lớn Office


Step 2: check for multiple copies of Office

You may not realize you have more than one copy installed. Having two installs can cause activation conflicts.

Try this: kiểm tra for multiple copies of Office


Step 3: kiểm tra your subscription status

If your subscription has expired, you"ll see "We couldn"t find any Office products." Renew your subscription to lớn use diymcwwm.com 365.

Try this: kiểm tra your subscription status


Step 4: Troubleshoot activation

If Office still won"t activate, choose your Office version for additional troubleshooting help.

diymcwwm.com 365

Office 2019 và Office năm 2016

Office 2013


Note: If you"re running Office on Windows 7 (which is no longer diymcwwm.comed, see Windows 7 kết thúc of diymcwwm.com and Office), you need khổng lồ make sure that TLS 1.2 is enabled by default. See Update lớn enable TLS 1.1 và TLS 1.2 as default secure protocols in WinHTTP in Windows.


Step 1: Sign in with the right account

Please try signing in using all your personal e-mail addresses in case you bought Office using a different thư điện tử address. If you"re at work or school, you may need khổng lồ log in using your work or school account instead of your personal thư điện tử account.

To check if your diymcwwm.com tài khoản is associated with Office, sign in to Services & subscriptions. Your Office hàng hóa or diymcwwm.com 365 subscription should be listed there. If it"s not, your thư điện tử address won"t work for signing in to Office.

Step 2: kiểm tra for multiple copies of Office

Activation can fail if you have multiple copies of Office installed. Let"s uninstall any versions of Office you aren"t using before we continue lớn troubleshoot.

Open Control Panel using the steps below for your operating system:

Windows 10 On the Windows 10 task bar, type Control Panel in the Type here khổng lồ search box, select Control Panel in the tìm kiếm results, & then select Programs và Features.

Windows 8.1 or 8 Right-click the Start button (lower-left corner), select Control Panel, and then select Programs and Features.

Windows 7 Click Start > Control Panel > Uninstall a program.

When the uninstall is finished, restart your computer.

Open an Office app and sign in, if prompted.

Step 3: check your diymcwwm.com 365 subscription status

If you have an diymcwwm.com 365 for trang chủ subscription, let"s make sure it"s still active và renew your subscription, if necessary.

If you don"t have diymcwwm.com 365, you can skip to lớn Step 4: Troubleshoot Office activation.

Close all Office apps.

If prompted, choose Sign in and enter the diymcwwm.com account email and password associated with your diymcwwm.com 365 subscription.

Review the details under the Subscriptions heading or Cancelled subscriptions heading.

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After you renew your subscription, you can restart your Office apps as needed. If Office still won"t activate, continue to the next step

Step 4: Troubleshoot Office activation

Select your version of Office for troubleshooting steps:

diymcwwm.com 365

Office 2019 and Office năm 2016

Office 2013

diymcwwm.com 365: Use the diymcwwm.com tư vấn and Recovery Assistant

The diymcwwm.com tư vấn and Recovery Assistant runs on Windows PCs và can help you identify and fix activation issues with diymcwwm.com 365.

Select your browser from the drop-down các mục to see how to lớn save & then start the diymcwwm.com diymcwwm.com and Recovery Assistant.


The Application Install dialog box opens. Select Install khổng lồ start the installation.

The diymcwwm.com diymcwwm.com and Recovery Assistant opens in a new window. Select I agree lớn accept the diymcwwm.com Services Agreement.

Select Yes to lớn allow the phầm mềm to make changes lớn your device.

Follow the prompts lớn troubleshoot your Office activation issue.

If Office still won"t activate after you run the diymcwwm.com diymcwwm.com and Recovery Assistant, you can Fix Unlicensed product errors yourself.

Fix Unlicensed product errors yourself

If you"ve tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself.


Check your computer"s date, time, and time zone

If these settings aren"t correct, Office activation might fail. Follow the steps below for your operating system.

Windows 10

Close all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Date & time settings.

Select Set time automatically and, if shown, Set time zone automatically. If you don"t have the option to lớn set the time zone automatically, make sure your local time zone is shown in Time zone.

Restart any Office app.

Windows 8 or Windows 8.1

Close all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Change date & time settings.

If the date or time is wrong, select Change date và time và correct the date và time settings.

If the time zone is wrong, select Change time zone & select your local time zone.

Restart any Office app.

Windows 7

Close all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Change date and time settings.

If the date or time is wrong, select Change date and time và correct the date và time settings.

If the time zone is wrong, select Change time zone and select your local time zone.

Restart any Office app.


Tip: In Windows 7, you can synchronize your computer clock with an internet time server to keep the computer clock up khổng lồ date. To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date & time settings. Select the Internet Time tab, select Change settings, select Synchronize with an mạng internet time server, và then select Update now.


Run Office as administrator

Running Office as administrator helps fix permission issues that might cause Office activation to fail. Follow the steps below for your operating system.

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Windows 10

Close all Office apps.

Press the Start button in the lower-left corner of your screen.

Type an application name, like Word. The Word program icon appears in the search results.

Right-click the Word icon, và select Run as administrator.

Select Yes to allow Office to lớn run as administrator.

Windows 8.1

Close all Office apps.

In Windows 8.1, right-click the Start button in the lower-left corner of your screen, and then select Search.

Type an application name, like Word. The Word program icon appears in the tìm kiếm results.

Right-click the Word icon, & select Run as administrator.

Select Yes to allow Office to run as administrator.

Windows 8

Close all Office apps.

In Windows 8, move your mouse to lớn the upper-right corner of your screen to xuất hiện the charms bar, and then select the Search icon.

Type an application name, lượt thích Word. The Word program icon appears in the tìm kiếm results.

Right-click the Word icon, và select Run as administrator.

Select Yes lớn allow Office to run as administrator.

Windows 7

Close all Office apps.

Press the Start button in the lower-left corner of your screen.

In the Search programs & files box, type an application name, lượt thích Word. The Word program icon appears in the search results.

Right-click the Excel icon, và select Run as administrator.

If prompted, select Yes khổng lồ allow Office lớn run as administrator.

Update Office

The latest Office updates might contain fixes to lớn activation issues. Lớn learn how lớn update Office, see Install Office updates.

Check your firewall

If you"re using a firewall from another manufacturer, visit the manufacturer"s trang web for information about how khổng lồ temporarily disable the firewall. For Windows Firewall, please see below.

Windows 10

Windows 8.1 and 7

Check your antivirus software

For information about how khổng lồ turn off your antivirus software, check your antivirus manufacturer"s website. Uninstalling your antivirus software may also help. Don"t forget to lớn reinstall it after Office is finished installing và if you turned it off, be sure to lớn turn it on again.

If you"re not sure which antivirus software you have, use the following instructions lớn get to Control Panel to find the name of your antivirus software.


Tip: Windows 10 comes with default antivirus software, Windows Defender. If you determine that you"re using it, select the Start button > Settings > Update & Security, and then select Windows Defender on the left. Slide the button khổng lồ Off. Remember to lớn turn it On again.


On the Start menu, enter Control Panel in the tìm kiếm box và select Control Panel from the results.

Do one of the following:

In Category view, select System & Security > Security and Maintenance, and then select the down arrow next to Security.

In Large icons or Small icons view, select Security và Maintenance, & then select the down arrow next to lớn Security.

If Windows can detect your antivirus software, it"s listed under Virus protection.


Go khổng lồ the Control Panel by right-clicking the Start button (lower-left corner), and choosing Control Panel.

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Do one of the following:

In Category view, select System and Security > Action Center, và then select the down arrow next khổng lồ Security.

In Large icons or Small icons view, select Action Center, & then select the down arrow next khổng lồ Security.

If Windows can detect your antivirus software, it"s listed under Virus protection.


Go lớn Control Panel by choosing the Start button

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(lower-left corner), và choosing Control Panel.

Do one of the following:

In Category view, select System and Security > Action Center, and then select the down arrow next khổng lồ Security.

In Large icons or Small icons view, select Action Center, and then select the down arrow next to Security.

If Windows can detect your antivirus software, it"s listed under Virus protection.


Check your proxy settings

If you use your device both at home and at work, try turning off the proxy settings in diymcwwm.com Edge or mạng internet Explorer before you install Office. If you’re using a different browser, check their help to lớn find out how to lớn turn off proxy settings.

diymcwwm.com Edge

Click the Start button (lower-left corner), & choose Settings.

Select Network & Internet, go khổng lồ the bottom of the selections on the left side, và click Proxy.

In Automatic proxy setup, automatically detect settings or use thiết lập script, by sliding lớn On or Off.

In Manual proxy setup, you can choose khổng lồ use a proxy server. Generally, it will be off and if you slide it to On, be sure lớn select Save. Và if it was off by mặc định before you turned it on, be sure to lớn slide back lớn Off when you"ve finished using it.

Internet Explorer 7, 8, 9, 10, or 11

In internet Explorer, click Tools (upper-right corner) > Internet options.

Click the Connections tab, and then click the LAN settings button.

Under Proxy server, clear the option "Use a proxy hệ thống for your LAN (These settings will not apply to dial-up or VPN connections)."

Click Apply & OK khổng lồ save changes. Restart your computer.


Note: There might be more proxy settings that you need lớn bypass. If this doesn"t work, và you’re installing Office from work or school, check with your IT department for more information. For IT administrators, please see diymcwwm.com 365 URLs và IP address ranges.


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